PRIVACY POLICY

At TuscanHound Air, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.

1. Information We Collect

We collect personal information directly from you when you book our services, sign up for communications, or interact with our website. This includes:

Contact Information: Name, email address, phone number.
Pet Travel Details: Number of pets, type of animal, weight, departure and arrival locations, travel dates.
Payment Information: If applicable, billing details for service transactions.
Communication Records: Emails, inquiries, and customer support interactions.

2. How We Use Your Information

Your information is used to:

Provide and manage our pet transport services.
Process bookings and coordinate logistics.
Communicate with you regarding your travel arrangements.
Comply with legal and regulatory requirements.
Improve our services and customer experience.

3. Data Sharing and Security

Third-Party Sharing: We do not sell or rent your information. We only share necessary details with trusted partners, such as airlines, veterinarians, and government agencies, to facilitate pet travel.
Data Security: We implement strict security measures to protect your information from unauthorized access, disclosure, or misuse.

4. Your Rights and Choices

Access & Correction: You may request access to or correction of your personal information.
Opt-Out: You can unsubscribe from our marketing emails at any time.
Data Deletion: Upon request, we will delete your personal data, unless required to retain it for legal or operational reasons.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

6. International Data Transfers

Since we operate globally, your information may be processed in countries outside your residence. We ensure such transfers comply with data protection laws.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

For any privacy-related inquiries, please contact us at:

TuscanHound Air
Email: bookings@tuscanhoundair.com
Phone: +39 055 1991 5813 / +1 415 613 6691

By using our services, you consent to the terms outlined in this Privacy Policy.